The reality of road freight deliveries is that there may be an isolated incident where Quick Load Logistics, or its agents, experience a service issue that results in the loss or damage of your goods.
In support of our aim of being fair and ethical, and because we back our service quality, we have included in our service offering, the FreightGuard Service Guarantee.
The benefits of the FreightGuard Service Guarantee to our Customers;
- Financial protection for our customers against loss or damage of freight
- Very competitive rate for this service
- 3rd party independent claims administration
- Guaranteed quick claim assessment
- No excess applied to the amount claimed.
- Legal compliance
The FreightGuard Service Guarantee has been automatically activated as of the
1 June 2019, providing claim compensation of up to R5,000.00 per consignment for a nominal fee.
The claim form is available from our website or the Quick Load branch and must be submitted with all relevant supporting documents to claims@qload.co.za
